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Gear Heads Winter Gear More than just bikes

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Winter Hours: Mon-Fri: 10am-6pm
Sat: 9a-4p Sun: Closed

Shop Local with Gear Heads

 
 
 
 
 
 
 
 
 

Policies and Shipping

SATISFACTION GUARANTEE/RETURNS

We stand behind everything we sell. If you are not satisfied with your purchase, simply come back in to us and we can exchange it for another size or product or a store credit that is good for anything in the store, year round. 

As a last resort, we may do a refund ONLY IF ALL original tags attached and packaging in tact, and - item is....as if it is still Brand new, with original receipt and within 7 days of purchase date. No exceptions.

*IN-STORE PICKUP

We are more than happy to pre-prepare your order if you would like to make your trip in store as efficient and speedy as possible.

For now just send an email to sales@gearheads.ca and we will be happy to reply to you same day (when open) in the near future we will have the capabilities to do it all from our cool new website......that part is still a work in progress.

PRICES AND INFORMATION

Our website is intended to help you. We make every effort to maintain current, accurate prices in our on line catalog. We strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us at gearheads@bellnet.ca. Thank you!

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be back ordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. We will be sure to let you know of any back ordered products and also of when/if we will be charging you're credit card.

INFORMATION SECURITY

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your On line Account.

We also do not share any personal information, email addresses, phone numbers etc. with ANY outside parties, it is used for our own in store use only.

 

More Than Just Bikes

Gear Heads Bike and Snow Sports in Petawawa ON

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Ask about our Military Finance program next time you're in the shop.

Financing Available